App privacy policy
What the LOOP app does and doesn't do with your data. The short answer is: almost nothing, because there's nowhere for it to go.
Last updated August 4, 2026
- We don't collect anything. No accounts, no analytics, no tracking, no ads.
- Your wigglegrams never touch our servers — we don't have any. They go straight from the camera to your phone over your own network.
- Location permission is an Android technicality. Android requires it for Bluetooth and Wi-Fi setup. We never use it to find out where you are.
- The app connects to the internet once — to check GitHub for new camera firmware — and sends nothing about you when it does.
Who this covers
This policy applies to the LOOP companion app for iOS and Android, and to the LOOP SD Card Viewer desktop app for macOS and Windows. Together we call them “the apps.”
It does not cover shopping on this website. Orders, payments, shipping and site analytics are covered by our store privacy policy.
What we collect
Nothing. The LOOP apps have no user accounts, no sign-in, and no servers that we operate. We do not collect, transmit, sell, or share personal information.
Concretely, the apps contain:
- no analytics or usage-tracking software
- no crash or diagnostic reporting service
- no advertising or marketing software
- no advertising identifiers or device fingerprinting
- no account system, and therefore no account data
Your wigglegrams, your photo library, and your Wi-Fi details never reach us, because the apps have no way to send them to us.
Where your wigglegrams go
The app talks directly to your camera over your own Wi-Fi network, or over the temporary Wi-Fi network the camera creates itself. When you download or export a capture, the image travels from the camera to your phone across that local connection. It does not pass through the internet and it does not pass through us.
Converting a wigglegram into a shareable video happens entirely on your phone using the phone's own video encoder. Nothing is uploaded to do it.
Anything you then share — to a friend, to social media — leaves through whatever app you choose, and that app's own privacy policy takes over from there.
Permissions the app asks for
Mobile operating systems require an app to ask before using certain capabilities. Here is every permission LOOP requests and the honest reason for it.
LOOP never requests your position, never reads GPS, never accesses location in the background, and never stores or transmits any location data. Granting it lets the camera setup work; it does not tell us or anyone else where you are.
LOOP does not upload your photo library, does not scan it for anything other than your own LOOP exports, and does not read the location tags embedded in your photos — that capability is switched off in the app's configuration.
Your Wi-Fi network details
During setup you tell LOOP which Wi-Fi network the camera should join, and its password. The app passes those details directly to your camera, which saves them so it can reconnect on its own later.
We never receive your network name or password. They are not sent to us, not logged, and not stored anywhere outside your phone and your camera. To remove them from the camera, reset it or provision it onto a different network.
The one connection the app makes to the internet
To tell you when new camera firmware is available, LOOP checks a public release file we publish on GitHub. That check sends no information about you, your camera, or your captures — it simply asks GitHub for the latest version number and release notes.
As with loading any web page, GitHub can see the IP address making the request. That is between you and GitHub, and is governed by GitHub's privacy statement ↗.
If you never open the software-update screen and never install an update, the app makes no internet connections at all.
What's stored on your phone
The app keeps a small amount of data locally:
- which camera you paired with — its name, its identifier, and its address on your local network — so you don't have to set up again every time you open the app
- a temporary cache of captures you have downloaded, so browsing and exporting stay fast
- any firmware image you have chosen to download ahead of installing it
All of it stays on your device. Use Forget this camera in the app to clear the pairing, and uninstall the app to remove everything else. Captures you have already saved to your photo gallery are yours and are left alone — delete them from your gallery if you want them gone.
The desktop SD Card Viewer
The LOOP SD Card Viewer reads your camera's memory card and saves captures to a folder on your computer that you choose. It has no network features whatsoever: no accounts, no sync, no update checks, no analytics. Everything it does happens on your own machine.
Deleting a capture from within the viewer moves it to your Trash or Recycle Bin rather than erasing it permanently, so you can change your mind.
Children
The LOOP apps are not directed to children under 13, and we do not knowingly collect personal information from anyone — including children — because we do not collect personal information at all.
Your rights
Privacy laws including the GDPR and the CCPA give you rights to access, correct, delete, and port the personal data a company holds about you, and to know whether it is sold or shared.
We hold no personal data from the apps, so there is nothing for us to hand over, correct, or delete — and nothing that could be sold or shared, which we would not do in any case. The data the apps create lives on your own devices and is under your control, as described above. If you have a question about any of this, write to us and we will answer it.
Changes to this policy
If the apps ever start handling data differently, we will update this page and change the date at the top before that version ships. Material changes will also be called out in the app's release notes.
Contact us
Questions about this policy, or about privacy in the LOOP apps generally:
Loop Cameras · Brooklyn, New York